eBook: 33 Reasons Why Private Online Communities Fail

Learn How You Can Create a Successful Private Social Network by Avoiding Common Pitfalls Upfront.

In this 52 page ebook, you will learn how to analyze your online customer engagement plan using four categories:

  • Strategy
  • Organizational
  • Community Management
  • Technology

Find out how to lay the foundation for a successful online community for your customers or members.

Learn from our 10 years of experience helping large and mid-sized companies and membership organizations use private online communities to increase customer satisfaction, retain customers, and improve products.