You work so hard to get customers. It feels awful when a few of them decide to leave! More importantly, it wreaks havoc on your bottom line when you experience even modest customer churn.
Learn how to create a sustainable system for boosting customer retention and renewals.
In this on-demand video, you’ll learn:
Find out if your business has all of the major symptoms of high customer churn.
Find out where you need to put your focus to keep more of your customers.
Get actionable tips for strengthening your customer retention and renewal strategy.
Joshua Paul is the senior director of strategy at Socious, where he leads the customer engagement and retention research and education programs.