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Length: 47 minutes

Get proven advice from:

Bill Lee
Founder, Center for Customer Engagement.


Bill is the author of The Hidden Wealth of Customers (Harvard Business Review Press, 2012), and Founder of the Center for Customer Engagement. He’s one of the world’s most respected authorities on customer influence, advocacy, and community building.

Need to Grow Your Business?

Find out Why Building Community is the Ultimate Growth Strategy

Learn how higher customer engagement and advocacy can increase revenue, innovation, and customer satisfaction.

During this video, you'll learn:

  • How to adjust to changes in buyer behavior
  • Why companies create customer communities
  • Steps to increasing customer engagement and advocacy

Get proven tips on leveraging your customer community to efficiently grow your business.

Watch the Video Now!